Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer an engaging, unique, and exceptional shopping experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive workplace culture, emphasizing open communication, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Manage the sales floor, ensuring visual standards are met
• Aid in organizing the stockroom and maintaining a clean, inviting, and organized store environment

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Fashion-savvy and up-to-date with current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount of 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401(k) with company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends