Sales Associate

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

Responsibilities

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and helps ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

Requirements

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashion focused and stay on top of current trends
• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*
• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement
• Sick time benefit available where legally required