Sales Associate

About the role

Torrid is dedicated to celebrating diversity and inclusivity. Our stores aim to create an engaging, unique, and exceptional shopping experience for both customers and employees. We foster a culture of open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an outstanding shopping experience that fosters positive connections and customer loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Manage the sales floor and ensure visual merchandising standards are met
• Assist in organizing the stockroom and maintaining a clean, inviting store environment

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment and create an amazing customer experience
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends