Sales Associate

About the role

Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace. Our mission is to empower our employees to deliver exceptional customer experiences and foster a culture of open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an amazing shopping experience that encourages positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Ability to work flexible schedules including holidays, nights, and weekends
• Cover the sales floor and ensure all visual standards are met
• Absorb and apply current fashion trends to assist customers effectively

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment
• Commitment to creating an amazing customer experience
• Fashion-focused and knowledgeable about current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments
• Able to arrange and move store fixtures
• Able to move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• Details on pay structure not specified

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends