Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer a unique shopping experience that extends beyond our customers to our employees. We foster a welcoming, diverse, and empowered culture through open dialogue, recruitment, training, and development.

Responsibilities

• Provide an amazing shopping experience that encourages positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule including holidays, nights, and weekends
• Cover the sales floor and help maintain visual standards
• Absorb and assist in organizing the stockroom to create a clean, consistent, and inviting store environment

Requirements

• Previous sales or customer service experience a plus
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Fashion-focused and up-to-date on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time
• 401(k) with company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement
• Sick time benefit available where legally required

Benefits

• E-Verify participation
• California Privacy Rights Act (CPRA)
• EEO Poster