Sales Associate

About the role

Torrid is an inclusive retailer that celebrates every shape, size, and curve of its customers. Our stores offer a unique, engaging experience for both customers and employees alike. We foster a welcoming, diverse, and inclusive workplace through open dialogue, empowerment, recruitment, training, and retention initiatives.

Responsibilities

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule including holidays, nights, and weekends
• Cover the sales floor and ensure all visual standards are met
• Absorb and organize incoming shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Requirements

• Previous sales or customer service experience is preferred
• Ability to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends