Sales Associate

About the role

Torrid is dedicated to celebrating diversity and inclusivity. Our stores aim to create an engaging, unique, and exceptional shopping experience for both customers and employees. We foster a culture of open dialogue, empowerment, recruitment, training, and retention.

Responsibilities

• Provide an exceptional shopping experience that fosters positive connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work flexible schedules including holidays, nights, and weekends
• Cover the sales floor and ensure visual standards are met
• Absorb and assist in organizing the stockroom to maintain a clean, inviting, and organized store environment

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment while maintaining a strong commitment to customer service
• Fashion-focused, staying updated on current trends

Physical Requirements

• Able to stand and walk during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends