Sales Associate

About the role

Torrid is dedicated to celebrating diversity and inclusivity. Our stores offer an engaging, unique shopping experience for both customers and employees alike.

Responsibilities

• Provide exceptional customer service and build lasting relationships
• Manage cash registers and upsell products to increase sales
• Ensure the store is clean and organized at all times
• Support the team by covering shifts and assisting with inventory management

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask and maintain a high level of customer satisfaction
• Knowledgeable about fashion trends and styles
• Physical requirements: able to stand, walk, lift up to 50 lbs, and perform tasks requiring reaching and climbing

Qualifications

• High school diploma or equivalent
• Strong communication skills
• Team player with a positive attitude

Skills

• Customer service skills
• Product knowledge
• Time management
• Problem-solving abilities

Benefits

• Associate discount
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• Competitive hourly wage

Schedule

• Flexible hours to accommodate shifts including evenings and weekends

Benefits

• 401(k) with company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Company Information

• We are committed to fostering a diverse and inclusive workplace
• We participate in E-Verify
• We comply with the California Privacy Rights Act (CPRA)

Equal Opportunity Employer

We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status.