Sales Associate

About the role

Torrid is an inclusive retailer celebrating every shape, size, and curve of its customers. Our stores offer a unique, engaging experience for both customers and employees alike. We foster a welcoming, diverse, and empowered culture through open dialogue, recruitment, training, and development.

Responsibilities

• Provide an exceptional shopping experience that encourages positive customer connections and loyalty
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule including holidays, nights, and weekends
• Cover the sales floor and ensure all visual standards are met
• Assist in organizing the stockroom and maintaining a clean, inviting store environment

Requirements

• Previous sales or customer service experience preferred
• Ability to multitask in a fast-paced environment
• Commitment to creating an amazing customer experience
• Fashion-focused and knowledgeable about current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments
• Able to arrange and move store fixtures
• Able to move packages weighing up to 50 pounds
• Able to reach for merchandise using various tools such as ladders, step stools, merchandise retrieving poles, and shoe poles

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time

Pay

• 401(k) with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule including holidays, nights, and weekends