Sales Associate

About the role

The Tile Shop is a leader in home decor, offering a wide selection of high-quality tile products, exclusive designs, and expert customer service. Our associates travel globally to source the latest styles and innovations in materials such as porcelain, glass, ceramic, travertine, and natural stones. This role focuses on driving sales, building customer relationships, and delivering exceptional service in a commission-based environment.

Responsibilities

• Proactively greet customers in a professional manner.
• Develop lasting customer relationships through courtesy and follow-up communication.
• Sell tile and related products to exceed customer expectations.
• Educate customers on product installation and usage.
• Track and strive to exceed individual sales goals.
• Monitor store orders and provide customers with product updates.
• Maintain a professional appearance and demeanor at all times.
• Perform other duties as assigned.

Requirements

• Strong work ethic with a drive to exceed expectations.
• Excellent interpersonal skills and a customer-focused attitude.
• Ability to thrive in a fast-paced, commission-based sales environment.
• Openness to learning and growing independently and from feedback.
• Ability to work under high pressure and multitask effectively.
• Detail-oriented and highly organized.
• Sense of design, including knowledge of styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Pay

Expected first-year earnings range from $45,000 to $75,000, based on a draw plus commission payment structure.

Benefits

• Medical benefits.
• Health Savings Account (HSA).
• Medica Value-Added Services.
• Virtual care options.
• Dental insurance.
• Vision insurance.
• 401(k) retirement plan with company matching.
• Employee discount.