Sales Associate

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots, relationships are key to our business. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. We are committed to offering modern classic style for every body type through a full range of sizes, inclusive to every woman.

About the role

This is a regular part-time position based in Store 00214, Bedford, NH.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Service multiple customers at a time, multi-task, and handle projects simultaneously.
• Stay aware of fashion trends and seek information about new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Achieve sales and service metrics in key measurable areas including clienteling/outreach, appointment setting, and Talbots Classic Awards.
• Complete projects as assigned, including operational tasks such as filling orders, replenishment, and recovery.

Requirements

• Demonstrate selling competence, styling expertise, and a love of fashion.
• Driven to create, build, and cultivate relationships.
• Strong ambition and passion for achieving goals, both individually and as part of a team.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to navigate computers, iPads, and handheld systems.
• Strong organizational skills and ability to multi-task in a fast-paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Able to bend, reach, stretch for products, as well as lift, carry, and move at least 40 lbs.
• Open availability of 15 to 20 hours per week.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Benefits

• Comprehensive benefits packages for both full-time and eligible part-time employees.
• Generous merchandise discount: 50%, 60%, and 70% off Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Incentive opportunities and tools for professional growth.

Values

We embody "WE CARE":

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work with.