Sales Associate

About the role

The Sales Associate position at Skin Laundry is a part-time role located in Tampa, FL. The role offers a competitive hourly wage of $15 per hour.

Responsibilities

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry's service standards and brand values during every client interaction.
• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.
• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

Required Knowledge, Skills, & Abilities

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.
• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem-solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

A minimum of 1–2 years of retail, hospitality, or service experience is required. Leadership or keyholder experience is preferred.

Ability to Commute/Other Clinics

Reliably commute to home clinic location and periodically travel to other clinics to provide coverage as needed.

Marginal Functions

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

Benefits & Perks

The Sales Associate role offers the following benefits and perks:

• Access to Skin Laundry's Employee Treatment & Product Discount Program.
• Opportunities to contribute to the company's growth and success.
• A supportive, inclusive environment that fosters collaboration and personal growth.
• Flexible work hours to accommodate high-volume clinic environments.
• Work/life balance with an extensive holiday policy and initiatives supporting mental health.
• A culture that values open communication and employee feedback.
• A commitment to hiring diverse and inclusive talent.

Equal Opportunity Employer

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Accommodation Assistance

For candidates requiring accommodation, please contact PeopleTeam@SkinLaundry.com.

Employment Agencies

We do not accept unsolicited resumes from agencies. Any unsolicited resumes sent to us will be considered property of the agency.