Sales Associate

About Our Sales Associates As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Santana Row in San Jose, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience. In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio. This is a part-time role. **Must be available WEEKENDS!!** What you'll be doing as a Retail Store Associate: Greet ear-piercing clients and shoppersOffer and provide education about Rowan piercing services and jewelrySupport needs of ear piercing clients and shoppersImprove store efficiency and processes to ensure seamless client experienceRestock jewelry and ear piercing materialsMaintain cleanliness and sterility of the studioPerform bi-weekly inventory counts and investigate discrepanciesManage technology and software systemsEmbody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio Experience we're looking for: Retail experience or sales experienceExperience with jewelry, ear piercing, or a service or hospitality business a plusAbility to work independently, ownership-mindedPositive and high-energy, resourceful with an entrepreneurial spiritPassionate about earrings and ear piercingInterest in working at an early-stage, high-growth companyWilling to work a flexible schedule Part-Time Benefits & Perks Compensation: $18-20 per hour + commission!401k and Roth IRA Plans Employee discounts on our amazing products! $18 - $20 an hour We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.