Sales Associate

About the role

Lead other team members by example in accuracy, completeness, and adherence to company service standards. Work toward presenting the store, its merchandise, and staff to customers in the best possible light while meeting sales and work goals set by store management.

Responsibilities

• Create an excellent shopping experience through awareness and company service standards.
• Maintain a positive attitude, willingness to serve, and stay well-informed.
• Promote company rewards programs and other business initiatives.
• Maintain awareness of current sales promotions and merchandise presentation.
• Ensure stock is well-arranged, properly merchandised, and the store remains clean and organized.
• Develop and maintain product knowledge and fitting skills.
• Monitor Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, shipping and receiving merchandise, and placing merchandise on the sales floor.
• Process all sales and POS terminal transactions according to policy, including checking shoes for mates.
• Maintain strict control of all monies and sales documentation.

Requirements

• Interpersonal skills to effectively interact with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

About the company

Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children in comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands and exclusive private brands known for quality, style, and value.