Sales Associate

About the Role

Lead other team members by example in accuracy, completeness, and adherence to company service standards. Work collaboratively to present the store, merchandise, and team to customers in the best possible light. Control cash, maintain sales transaction accuracy, and process all POS terminal transactions according to policy.

Responsibilities

• Create an excellent shopping experience through awareness and company service standards, maintaining a positive attitude and staying well-informed.
• Promote company rewards programs and other business initiatives.
• Maintain awareness of current sales promotions and ensure merchandise presentation meets standards.
• Keep stock well-arranged, properly merchandised, and the store clean and organized.
• Develop and maintain product knowledge and fitting skills.
• Stay aware of Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, shipping/receiving merchandise, and merchandise placement on the sales floor.
• Process all sales and POS transactions according to policy, including checking shoes for mates.

Requirements

• Interpersonal skills to effectively interact with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children across comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands and exclusive private brands commissioned from top manufacturers, delivering quality styles and outstanding values to satisfied, loyal customers.