Sales Associate
Rack Room Shoes · Knoxville, TN · Yesterday
Business DevelopmentPart-time
About the Role
Lead other team members by example in accuracy, completeness, and adherence to company service standards. Work toward presenting the store, merchandise, and staff to customers in the best possible light while meeting sales and work goals set by store management.
Responsibilities
- Create an excellent shopping experience for customers through awareness and company service standards.
- Maintain a positive attitude, willingness to serve, and stay well-informed about products and promotions.
- Promote company rewards programs and other business initiatives.
- Maintain awareness of current sales promotions and ensure merchandise presentation aligns with company standards.
- Keep stock well-arranged, properly merchandised, and the store clean and organized.
- Develop and maintain product knowledge and fitting skills.
- Monitor Loss Prevention concerns involving customers and staff.
- Participate in physical inventories, assist in shipping and receiving merchandise, and place merchandise on the sales floor as needed.
- Process all sales and POS terminal transactions according to policy, including checking shoes for mates and maintaining strict control of monies and sales documentation.
Qualifications
- Interpersonal skills to effectively engage with customers and employees at all levels.
- Basic communication (verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably in specialty retail or footwear.
- Basic knowledge of company policies and procedures.
- Basic visual merchandising skills and understanding of Store Presentation Standards.
About Rack Room Shoes
Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children across comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands known for quality, as well as exclusive private brands commissioned from top manufacturers. These private brands deliver stylish, high-value options that foster customer loyalty and satisfaction.