Sales Associate

About the role

Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards
• Maintain a positive attitude, willingness to serve, and remain well informed
• Promote company rewards program and other business initiatives
• Maintain awareness of all current sales promotions
• Ensure stock is well arranged and merchandised properly
• Maintain cleanliness and organization of all areas within the store
• Develop and maintain necessary product knowledge and fitting skills
• Maintain an awareness of Loss Prevention concerns involving customers and staff members
• Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed
• When performing cashier functions, process all sales in accordance with existing policy and procedure, and check all shoes for mates
• Process all sales and POS terminal transactions in accordance with policy and procedure
• Control cash and maintain accuracy of sales transactions
• Maintain strict control of all monies and sales documentation

Key Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees
• Basic communication (both verbal and non-verbal), organization, and math skills
• Experience in retail sales, preferably specialty retail or footwear
• Basic knowledge of the policies and procedures
• Basic visual merchandising skills and an understanding of the Store Presentation Standards

Company Description

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.