Sales Associate

About the role

Lead other team members by example in accuracy, completeness, and adherence to company service standards. Work collaboratively to present the store, merchandise, and staff to customers in the best possible light while meeting sales and work goals set by store management.

Responsibilities

• Create an excellent shopping experience through awareness and company service standards, maintaining a positive attitude and staying well-informed.
• Promote company rewards programs and other business initiatives, and maintain awareness of current sales promotions.
• Ensure merchandise is well-presented, properly arranged, and stocked; maintain cleanliness and organization throughout the store.
• Develop and maintain product knowledge and fitting skills.
• Monitor and address Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, shipping and receiving merchandise, and placing merchandise on the sales floor as needed.
• Process all sales and POS terminal transactions in accordance with policy and procedure, including checking shoes for mates and maintaining strict control of monies and sales documentation.

Qualifications

• Interpersonal skills to effectively engage with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of retail policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children across comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands and exclusive private brands, delivering quality styles and outstanding values to satisfied, loyal customers.