Sales Associate

About the Role

Lead other team members by demonstrating accuracy and completeness in your work while working toward common goals of presenting the store, merchandise, and customer service in the best possible light. Control cash, maintain accuracy of sales transactions, and process all sales and POS terminal transactions according to company policy.

Responsibilities

• Create an excellent shopping experience for customers through awareness and adherence to company service standards.
• Maintain a positive attitude, willingness to serve, and stay well-informed about products and promotions.
• Promote company rewards programs and other business initiatives.
• Maintain awareness of current sales promotions and ensure merchandise is well-presented and properly stocked.
• Keep all store areas clean, organized, and visually appealing.
• Develop and maintain product knowledge and fitting skills.
• Monitor Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, shipping and receiving merchandise, and placing merchandise on the sales floor.
• Process all sales and POS transactions according to policy, including checking shoes for mates.

Qualifications

• Interpersonal skills to effectively engage with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

About the Company

Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children in comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands and exclusive private brands known for quality, style, and value.