Sales Associate

About the role

Lead other team members by example in accuracy, completeness, and adherence to the company’s service standards with each customer. Meet sales and work goals as directed by store management while following company Policies and Procedures. Work collaboratively to present the store, merchandise, and staff to customers in the best possible light.

Responsibilities

• Create an excellent shopping experience through awareness and company service standards, maintaining a positive attitude and willingness to serve.
• Promote company rewards programs and other business initiatives, and maintain awareness of current sales promotions.
• Maintain merchandise presentation, ensuring stock is well-arranged and properly merchandised.
• Keep all store areas clean and organized.
• Develop and maintain product knowledge and fitting skills.
• Monitor Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, shipping and receiving merchandise, and merchandise placement on the sales floor.
• Process all sales and POS terminal transactions in accordance with policy and procedure, including checking shoes for mates and maintaining strict control of monies and sales documentation.

Qualifications

• Interpersonal skills to effectively interact with customers and employees at all levels.
• Basic communication (verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of retail policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

About the company

Rack Room Shoes is a family footwear retailer offering great shoes for men, women, and children in comfort, dress, casual, and athletic categories. The company provides a wide selection of nationally recognized brands and exclusive private brands, ensuring quality, style, and value for customers.

Benefits

For detailed benefits information, visit Rack Room Shoes Benefits.