Sales Associate

About the role

Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards
• Maintain a positive attitude, willingness to serve, and remain well informed
• Promote the company rewards program and other business initiatives
• Maintain awareness of all current sales promotions
• Ensure stock is well arranged and merchandised properly
• Maintain cleanliness and organization of all areas within the store
• Develop and maintain necessary product knowledge and fitting skills
• Maintain an awareness of Loss Prevention concerns involving customers and staff members
• Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed
• Process all sales and POS terminal transactions in accordance with policy and procedure
• Check all shoes for mates when performing cashier functions

Key Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees
• Basic communication (both verbal and non-verbal), organization, and math skills
• Experience in retail sales, preferably specialty retail or footwear
• Basic knowledge of the policies and procedures
• Basic visual merchandising skills and an understanding of the Store Presentation Standards