Sales Associate

About the role

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years. From their favorite meals and toys to trusted supplies and expert support, we're here to help pet parents make informed choices.

Responsibilities

• Pet First – Protect & Empower: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Connect & Bond: Greet customers, deliver friendly, helpful, and solution-focused service, and create positive shopping experiences.
• Let's Go! – Own & Commit: Assist customers in selecting products and services that meet their pets' needs, process sales, returns, and exchanges accurately, and support additional tasks as assigned.

Key Responsibilities

• Customer Experience & Sales: Deliver consistent, courteous, and knowledgeable service, educate customers on products, services, and promotions, and support store sales and service goals.
• Operations & Merchandising: Maintain store cleanliness, organization, and presentation standards, assist with inventory replenishment and stock accuracy, and support daily operational routines and task execution.

What You Bring

• Experience & Skills: Previous retail or customer service experience preferred but not required. Passion for animals and interest in pet care. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic math skills and comfort handling cash and transactions. Strong attention to detail and reliability.

Essential Functions & Work Environment

• Work in a Pet Care Center retail environment requiring active engagement on the sales floor. Frequent standing, walking, bending, kneeling, reaching, and lifting. Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. Engage with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Why You'll Love It

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.