Sales Associate

About the role

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years. From their favorite meals and toys to trusted supplies and expert support, we're here to help pet parents find the right products and solutions for their pets.

Responsibilities

• Pet First – Protect & Empower: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Connect & Bond: Greet customers, create positive shopping experiences, and support store sales and service goals.
• Let's Go! – Own & Commit: Assist customers in selecting products and services that meet their pets' needs, process sales, returns, and exchanges, and support additional tasks as assigned.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• Experience in a retail or customer service environment is preferred but not required.
• A passion for animals and a desire to learn about pet care is essential.
• Excellent communication and interpersonal skills are necessary to interact with customers and colleagues.
• The ability to handle multiple tasks and work in a fast-paced environment is crucial.
• Basic math skills and comfort with handling cash and transactions are important for processing sales and returns.
• A strong attention to detail and reliability are key to maintaining a clean and organized sales floor.

Skills

• Customer service skills
• Product knowledge
• Inventory management
• Point-of-sale operations
• Teamwork and collaboration

Benefits

At Petco, we offer a comprehensive benefits package that includes:

• Health insurance
• Retirement savings plan
• Incentive programs
• PTO (Paid Time Off)

To learn more about Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, please visit this link.

Pay

The salary range for this role is $12.00 - $19.50 per hour, with a start rate of $15.16 per hour. The actual pay rate will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws.

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.