Sales Associate

About the role

Petco is dedicated to improving lives by supporting the health and happiness of pets and their families. We believe in fostering the bond between pets and their owners through our products, services, and community support.

Responsibilities

• Pet First: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun: Greet customers and deliver friendly, helpful, and solution-focused service. Create positive shopping experiences that build trust and customer loyalty.
• Let's Go!: Assist customers in selecting products and services that meet their pets' needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• Experience in a similar role is preferred but not required.
• Ability to work in a fast-paced, purpose-driven retail environment.
• Knowledge of pet care and products is beneficial but not necessary.

Skills

• Customer service skills.
• Product knowledge.
• Inventory management.
• Teamwork and collaboration.

Benefits

Petco offers a comprehensive benefits package including health and financial benefits, 401K, incentives, and paid time off. For more details, please refer to Petco Total Rewards.

Pay

The salary range for this role is $12.00 - $19.50 per hour, with a start rate of $15.00 per hour. The actual pay rate will depend on various factors including position, location, level of experience, and applicable state or local minimum wage laws.

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.