Sales Associate

About the role

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.

Responsibilities

• Pet First – Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun – Greet customers and deliver friendly, helpful, and solution-focused service. Create positive shopping experiences that build trust and customer loyalty. Support teammates through collaboration and teamwork. Help maintain an organized, visually appealing sales floor.
• Let’s Go! – Assist customers in selecting products and services that meet their pets’ needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity. Assist with store recovery, merchandising, and promotional set-ups.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Product knowledge and ability to educate customers.
• Organizational and multitasking abilities.
• Basic math skills.
• Attention to detail.

Benefits

• Health and financial benefits, including a 401(k) plan.
• Incentives and paid time off.

Pay

$15.00 per hour

Schedule

Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.