Sales Associate

About the role

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Create positive shopping experiences that build trust and customer loyalty.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passionate about animals and interested in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Product knowledge.
• Inventory management.
• Teamwork and collaboration.

Benefits

• Flexible scheduling.
• Comprehensive health insurance.
• 401(k) retirement plan.
• Professional development opportunities.
• Work-life balance.

Pay

The salary range for this role is $12.00 - $19.50 per hour, with a start rate of $15.00 per hour. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws.

Schedule

This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.