Sales Associate

About the role

Petco is dedicated to improving lives by supporting the health and happiness of pets and their families. We strive to foster the bond between pets and their owners through various services and products.

Responsibilities

• Pet First: Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Foster the Fun: Greet customers and deliver friendly, helpful, and solution-focused service. Create positive shopping experiences that build trust and customer loyalty.
• Let's Go!: Assist customers in selecting products and services that meet their pets' needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity.

Requirements

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Qualifications

• High school diploma or equivalent.
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Product knowledge.
• Inventory management.
• Point-of-sale transaction processing.

Benefits

At Petco, we offer a comprehensive benefits package including health and financial benefits, 401K, incentives, and paid time off.

Pay

$14.00 per hour

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.

Why You’ll Love It

Petco offers purpose-driven work that makes a difference for pets and people. A welcoming, inclusive team environment, opportunities to learn, grow, and explore career paths, and a fun, fast-paced role where no two days are the same.