Sales Associate

About the Job:

The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

CUSTOMER CENTRIC

• Delivers an engaging, positive and authentic customer experience with all customers
• Focuses on full-price selling while maintaining awareness of product value and promotions
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues
• Completes all assigned tasks in a timely and efficient manner
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
• Shares feedback from customers with the leadership team to improve the overall customer experience

RESULT DRIVEN

• Participates in all company and store contests and events
• Stays current on all financial goals and priorities
• Supports and executes all digital sales strategies including ship from store and BOPIS within the store

PHYSICAL REQUIREMENTS

• Frequent lifting and/or moving up to 20 pounds and occasionally lifting and/or moving up to 35 pounds
• Frequent sitting/standing for long periods of time
• Occasional climbing ladders
• Regularly required to talk or hear
• Frequent use of hands to finger, handle or feel
• Reach, twist or squat
• Movement around sales floor, stockroom and office areas
• Close vision, distance vision, depth perception and ability to adjust focus
• Ability to maneuver around sales floor, stockroom and office areas
• Standard lighting
• Fluctuating temperatures
• Hospitality, Airplane, and Car Travel may be required

PAC SUN PERKS

• Generous associate discount of 30-50% off merchandise online and in-stores
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

POSITION TYPE/EXPECTED HOURS OF WORK

This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

OTHER CONSIDERATIONS

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.

REASONABLE ACCOMMODATIONS

Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

EQUAL OPPORTUNITY EMPLOYER

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.