Sales Associate

About the role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Director of Volunteers and Gift Shop, the Gift Shop Associate will be responsible for opening and/or closing the Gift Shop, assisting with inventory, display set up, and direct sales with customers.

Responsibilities

• Works directly in the Gift Shop and shares responsibility for opening and closing processes.
• Assists the Gift Shop Manager with pricing, inventory management, and display setup.
• Provides excellent customer service to all visitors, staff, and patients while working on the sales floor.
• Operates the cash register and credit card machine to compute and record purchased items from customers; resolves issues as needed.
• Ensures displays are maintained cleanly and neatly.
• Ensures deliveries such as inventory orders and flower deliveries are on time and complete.
• Ensures all daily receipts are tallied appropriately and deposited according to hospital policy and protocol; works with the Manager to resolve any issues.

Requirements

• High School diploma or equivalent experience.
• Excellent customer service skills to serve and support patients, staff, and visitors.
• Strong organizational skills and familiarity with MS Office applications such as Word and Excel.
• Ability to be nimble, flexible, and work both as a member of a team and autonomously when needed.
• Retail management experience to understand inventory, display setup, sales, and cashiering.

Physical Requirements

• Ability to remain standing for extended periods of time to perform merchandising, cashiering, and customer service.
• Ability to lift and carry inventory up to 20 lbs.

Pay

$17.00 – $22.88 per hour