Sales Associate

About the role

We are looking for a Part-time Sales Associate to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. The Part-time Sales Associate role is an exciting opportunity to provide world-class service while offering a rapidly growing experience through permanent jewelry and delighting our New York customer.

What You'll Do

• Achieve individual sales and KPI targets through delivering exceptional service to customers
• Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
• Deliver in store services with confidence (eg: welding, engraving and monogramming), training provided
• Comply with Monica Vinader company policies and procedures at all times
• Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
• Exceptional personal grooming and presentation
• Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)

What You'll Bring

• Service Excellence & Clienteling: You will have a passion for delivering exceptional, personalised client experiences and building loyal, repeat relationships
• Sales & Productivity: You will bring an ambitious, commercial mindset, taking ownership of your targets and KPIs and understanding the levers that drive growth
• High Performance Team: You will demonstrate a collaborative, inclusive team culture through positive communication, leading by example and embracing feedback and change
• Operational Excellence: You will uphold luxury standards and operational compliance through professionalism, attention to detail and calm, action-oriented focus in busy moments

To be successful at Monica Vinader, it helps if you...

• Are hands-on, solutions-focused, and entrepreneurial
• Collaborate openly with humility, honesty, and humour
• Embrace learning, teaching, and personal growth
• Stay resilient, adaptable, and self-motivated in a creative environment
• Speak up when you don't know - and act fast to figure it out

Additional Requirements

• Ability to document your authorization to work in the United States
• Travel to our other Boutiques and Concessions may be required

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service.

• Customer Obsessed: We put our customers at the centre of every decision and deliver thoughtful, personal experiences
• Caring: We act with respect and empathy for people, communities, and the planet
• Fast Paced: We move with focus and flexibility to make progress quickly and decisively
• Exceptional: We hold ourselves to high standards and are always learning, improving, and raising the bar
• Commercial: We make smart, data-led decisions that create long-term value for the business and our customers