Sales Associate

Your Role as a Sales Associate

As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute the MIDWEST Way and ensure every customer leaves satisfied.

Expectations

• Sales Performance: Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
• Customer Service: Deliver service excellence and proactively address concerns or escalate as needed.
• Compliance & Safety: Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
• Culture Stewardship: Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
• Development: Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
• Team Contribution: Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.

Key Competencies

• Strong communication skills, clear, persuasive, and professional.
• Customer-centric mindset with a passion for service and sales.
• High attention to detail and commitment to excellence.
• Critical thinking and adaptability in a fast-paced, evolving environment.
• Willingness to learn, grow, and take ownership of your role.
• Ability to collaborate and build strong internal and external relationships.

Must Have

• Must be able to pass a background check and drug test.
• Must be 18 years or older.

Why Join Midwest Shooting Center?

• Training & Development: Dedicated programs for skill-building and promotion pathways.
• Performance-Driven Culture: Results matter, your growth is our growth.
• Valuable Perks: Memberships, discounts, medical, dental, and vision insurance, 401k match, group and voluntary life insurance, and incentive programs.
• Leverage Leadership & Support: Regular coaching, mentoring, and access to experienced Servant Leaders.