Sales Associate

Responsibilities

• Embrace, promote, and engage in our MAS philosophy and strategies.
• Accomplish sales, closing, and customer service goals, and other objectives as determined by your Sales Leader.
• Train and develop under their peers and leadership team to learn the objectives and requirements of becoming a Sales Counselor.
• Possess a minimum of 3-5 years of experience with proven success in commissioned sales.
• Proactively utilize CRM system to effectively and efficiently manage prospecting, sales, and communication efforts with agents and buyers.
• Help connect unrepresented homebuyers to real estate agents and foster the partnership through the homebuying process.
• Actively partner with others to ensure the overall look of the homes, listings, communities, and surrounding area within an assigned DSA are pristine, so our real estate agents and buyers enjoy a quality experience online and in the field.
• Leverage Meritage taught sales techniques to maximize sales performance.
• Utilize strong social media skills to promote and sell Meritage listings.
• Engage visitors and offer to demonstrate our models, amenities, and/or showcase homes depending on the needs of the Realtor or prospective buyer as well as the construction stage of our listings.
• Staff models or listings as deemed necessary by sales leader in your DSA.
• Directly ask for Meritage listings to be included in the agent’s prospective list of homes they will show their client when appropriate.
• Provide agent with other listings within a DSA that might meet their customer’s needs to increase the likelihood they will choose a Meritage home if determined though the sales process.
• Regularly visit agents and agent offices within the assigned DSA to promote MAS, agent programs and incentives, available and future listings, and opportunities to conduct sales transactions and build long term partnerships and relationships.
• Assemble and host completed Meritage Homes listings for open house events within the assigned DSA.
• Travel to meet Realtors and their buyers at Meritage listings to help any agent or buyer needs in viewing one of our homes or models in the metro area.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community.
• Aid buyers with scheduling appointments with operations managers, mortgage, and title companies as valuable to achieve timely closings.
• Understand the current status of customer loans and facilitate communication between MTH Mortgage and the buyer’s agent to help expedite the processing of the mortgage.
• Demonstrate strong command of key details for all communities and listings within a DSA including the pricing, features, completion timing, and other details of each available home as well as area information like schools, shopping, transportation corridors, etc.
• Know where to access, and how to use, information important to help agents as they promote Meritage Homes to their clients.
• Learn and leverage extensive product knowledge of plans, features, pricing, options, warranties, and construction knowledge specific to Meritage.
• Know our unique selling proposition and how to present to agents and their clients.
• Maintain knowledge of local markets statistics, real estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.
• Update the agent and buyer throughout the entire purchase process.
• Act as point of contact for agents throughout the purchase and assist agents with resolution of any questions or problems encountered up to the time of closing.
• Always proactively engage the agent on any correspondence directly sent to the buyer.
• Ensure customer satisfaction from initial visit to closing for agents and their clients.

Qualifications

• Active South Carolina RE License required.
• Minimum of 3-5 years of experience with proven success in commissioned sales.
• Computer proficient and able to understand financial principles.
• Excellent verbal and written communication skills.
• Ability to prospect, build relationships, and develop marketing strategies.
• Professional appearance and presentation.
• Ability to work evenings, weekends, and some holidays.