Sales Associate

About the Company

Meritage Homes is a leading builder of energy-efficient and affordable entry-level and first move-up homes across the US. With a 40-year history and over 200,000 homes delivered, Meritage is known for its distinctive style, quality construction, and award-winning customer experience. The company is certified as a Great Place To Work and ranked on Fortune’s Best Workplaces listings in Construction, Women, and Parents categories. Meritage values creativity, innovation, and teamwork, offering a competitive pay structure, strong benefits, and opportunities for career growth.

Responsibilities

• Embrace, promote, and engage in Meritage Active Sales (MAS) philosophy and strategies to generate new home sales.
• Accomplish sales, closing, and customer service goals as determined by the Sales Leader.
• Train and develop under peers and leadership to meet the requirements of becoming a Sales Counselor, including obtaining a Real Estate license where applicable.
• Prospect for opportunities to influence real estate agents and brokers within the assigned DSA to prioritize Meritage Homes’ listings.
• Cultivate new real estate agent relationships and grow recurring business from past agents using the Agents Rock program.
• Proactively use the CRM system to manage prospecting, sales, and communication efforts with agents and buyers.
• Connect unrepresented homebuyers with real estate agents and foster partnerships through the homebuying process.
• Maintain the pristine appearance of homes, listings, communities, and surrounding areas to ensure a quality experience for agents and buyers.
• Leverage Meritage-taught sales techniques and strong social media skills to maximize sales performance.
• Engage visitors by demonstrating models, amenities, or showcase homes, and schedule showings using available technology.
• Staff models or listings as directed by the sales leader.
• Utilize listing information and marketing collateral for showings, and advocate for Meritage listings to be included in agents’ prospective home lists.
• Regularly visit agents and offices within the assigned DSA to promote MAS, agent programs, and future listings.
• Host open house events for completed Meritage Homes listings.
• Travel to meet Realtors and buyers at Meritage listings to assist with viewing homes or models.
• Present the Meritage Homes Purchase Agreement professionally, explaining payment details, taxes, insurance, CC&Rs, HOA rules, and community amenities.
• Ensure accurate and timely completion of buyer paperwork and internal reporting.
• Assist buyers with scheduling appointments with operations managers, mortgage, and title companies to achieve timely closings.
• Understand customer loan statuses and facilitate communication between MTH Mortgage and the buyer’s agent.
• Demonstrate strong knowledge of community details, including pricing, features, completion timing, and area information like schools and transportation.
• Access and use information to help agents promote Meritage Homes, including product knowledge of plans, features, pricing, options, warranties, and construction.
• Understand Meritage’s unique selling proposition and how it differs from competitors and resale homes in the DSA.
• Maintain knowledge of local market statistics, real estate laws, trends, and economic factors related to home buying.
• Update agents and buyers throughout the purchase process and act as the point of contact for resolution of questions or problems up to closing.
• Ensure customer satisfaction from initial visit to closing for agents and their clients.
• Complete onboarding and assigned training, and strive to improve the company’s image within the community.
• Establish and maintain relationships with realtors, MTH Mortgage, and Carefree Title or associated title companies.
• Attend weekly sales meetings or other meetings as directed by management.
• Participate in special projects and other duties as assigned.

Qualifications

• A minimum of 3-5 years of experience with proven success in commissioned sales.
• Computer proficiency and ability to understand financial principles.
• Excellent verbal and written communication skills.
• Ability to prospect, build relationships, and develop marketing strategies.
• Professional appearance and presentation.
• Ability to work evenings, weekends, and some holidays.