Sales Associate

Duties And Responsibilities

• Represents M/I Homes in a professional manner while possessing a positive attitude.
• Supports the New Home Consultant in the development of a sales and marketing business plan in order to achieve the division's business plan for the year.
• Uses selling skills acquired through company training programs with all customers encountered.
• Is punctual and opens models as advertised to public by arriving at models/sales office 15 minutes prior to posted opening hour and uses this time to open all models properly to ensure a professional presentation.
• Registers customers and inputs their information in Pivotal system.
• Demonstrates models, inventory homes, and homesites to customers and realtors, discussing features and benefits as well as exercising other selling skills learned from Critical Path/PSS training programs, including asking for the sale.
• Provides customers information on community, pricing, available financing programs.
• Aids in developing working relationships with realtors by calling, emailing, visiting real estate offices, marketing through flyers or direct mail, assisting NHCs in giving presentations at scheduled meetings with realtors/brokers.
• Aids NHCs throughout the sales and selection process.
• Prepares necessary documents with homebuyers to assist NHC or should NHC be involved in another meeting or in their absence.
• Aids NHCs in creating their marketing/business plan (creating and sending flyers to customers, realtors, current homeowners, special events to generate traffic, grand openings, open houses, etc.).
• Drives community daily to ensure signage is clean and accurate. If any maintenance is required, advises the appropriate party and follows-up to ensure that corrections have been made.

Requirements

• Minimum Education: Associate degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with relevant course study including seminars and workshops in sales and marketing techniques.
• Experience: One year retail sales experience and/or training.
• Real Estate license required.

Skills And Abilities

• Ability to work independently and without direction and immediate supervision.
• Ability to interpret, analyze and evaluate given information relative to selling techniques and potential homebuyer concerns, needs, and issues.
• Self-motivated with persuasive, enthusiastic and customer-service oriented personality and good negotiation and organizational skills; detail-oriented aptitude.
• Excellent verbal and written communication skills for high interaction with a variety of people and forums inside and outside of organization.
• Exhibits good judgment, problem-solving and analytical skills, and can make competent decisions within given parameters.
• Maintains a positive and helpful attitude - team player.
• Excellent computer skills including the use of Microsoft Excel, Outlook, and Word.
• Ability to manage time effectively to accomplish several tasks concurrently.
• Ability to represent the interests of the Company and Division to the public.
• Maintains a high sense of personal integrity.
• Looks for ways to enhance and bring new ideas to the position.

Benefits

• Hourly Rate: $17.30 - $26.44 per hour.
• This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40.
• This position is eligible for commission at the discretion of management, based upon considerations that include the division's and candidate's overall performance.
• M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.