Sales Associate

Essential Job Functions

• Create and maintain a warm, inviting, easy-to-navigate shopping environment.
• Build and share expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
• Help and affirm customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
• Share and showcase stories and communities of caring to reinforce the cycle of kindness.
• Make the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
• Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
• Work as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!

Requirements

• If under 18, must have ability to meet work permit requirements, if applicable.
• Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends.
• Ability to provide proof of eligibility to work legally in the United States.

Preferred Qualifications

• High school diploma or equivalent.
• One or more years of previous experience in (specialty) retail, sales, or customer service.
• Knowledge, Skills, & Abilities:
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Strong sense of urgency, flexibility and willingness to adapt to change.
  • Ability to receive feedback and take action when appropriate.
  • Proficiency and comfort using a computer and other technology.
  • Desire and ability to learn the business.