Sales Associate

Essential Job Functions

• Create and maintain a warm, inviting, easy-to-navigate shopping environment.
• Build and share expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
• Help and affirm customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
• Share and showcase stories and communities of caring to reinforce the cycle of kindness.
• Make the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
• Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
• Work as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!

Requirements

• If under 18, must have ability to meet work permit requirements, if applicable.
• Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends.
• Ability to provide proof of eligibility to work legally in the United States.

Preferred Qualifications

• High school diploma or equivalent.
• One or more years of previous experience in (specialty) retail, sales, or customer service.
• Knowledge, Skills, & Abilities:
• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees.
• Strong sense of urgency, flexibility and willingness to adapt to change.
• Ability to receive feedback and take action when appropriate.
• Proficiency and comfort using a computer and other technology.
• Desire and ability to learn the business.

Working Conditions & Physical Demands

• Must be able to continuously to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (i.e. keyboard operating, writing, etc.) and tactile/touch to assist with products/customers/registers/equipment/etc., and grasping/gripping/holding with hands and/or fingers.
• Must be able to frequently bend at the waist, climb/work at heights (i.e. step ladders, ladders, etc.), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching.
• Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds.
• Must be able to rarely/infrequently drive or travel, lift and/or carry up to 75 pounds, or sit/remain in a seated position during job performance.
• Must be able to continuously communicate with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight in order to assist customers.

Employment Status

• This is a regular, part-time, hourly position that is deemed “non-exempt” by the Fair Labor Standards Act (FLSA), and will typically work between 6-20 hours per week, not to exceed an average of 28 hours per week.

General Requirements & Disclaimers

• LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in its employment, or any other programs or activities, on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability.
• We provide reasonable accommodation for qualified individuals with a disability, if requested.