Sales Associate

About the role

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team as the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. You’ll oversee setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

Responsibilities

• Deliver exceptional customer service following our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/register to properly cash out all customers.
• Merchandise displays to visual guidelines.
• Assist in the set-up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Perform operational responsibilities including sales floor, backroom, and restroom maintenance, cleaning, mopping, etc.
• Represent core values: positivity, playfulness, presence, and being a difference maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.
• Achieve sales goals by following through on customer requests and suggesting additional products.
• Use selling skills to explain benefits, features, prices, quality, value, and other product information.

Requirements

• Must be 18 years of age or older.
• No retail experience required.
• Optimistic, outgoing, and enthusiastic personality.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time, use hands to handle or feel, reach with hands and arms, and talk or hear.
• Able to independently lift/move up to 25 lbs.
• Able to lift/move up to 50 lbs with assistance.

Benefits

• Flexible scheduling.
• Career growth opportunities.
• Training and development.
• 30% employee discount.
• Perk Spot (discounts on cell phone, travel, theme parks, etc.).
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program.