Sales Associate

About the role

IT’SUGAR is expanding rapidly with over 100 locations nationwide, aiming to bring joy to everyone through a unique blend of humor, entertainment, and sugary treats. We are seeking a dynamic Retail Sales Associate to join our team and deliver exceptional customer service.

Responsibilities

• Deliver Exceptional Customer Service
• Follow our customer engagement model IT’SUGARTAINMENT
• Set the stage, welcome, engage, entertain, and thank customers
• Absorb and assist customers with requests and inquiries
• Maintain a clean and organized sales floor while adhering to store visual standards
• Operate POS/Register to properly cash out all customers
• Maximize Store Operations
• Merchandise displays to visual guidelines
• Assist in the setup of special events and promotions
• Understand and adhere to Loss Prevention (LP) policies and procedures
• Perform operational responsibilities including salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
• Represent our core values: IT’S being Positive, Playful, Present, and a Difference Maker
• Display enthusiasm and cheerfulness while working collaboratively in a team environment
• Achieve Sales Goals
• Use selling skills to explain benefits, features, prices, quality, value, and other product information

Requirements

• Must be 18 years of age or older
• No retail experience required
• Optimistic, outgoing, and enthusiastic personality
• Willing to work a flexible schedule of days, evenings, weekends, and holidays
• Ability and willingness to use a POS/register and operate office equipment
• Able to walk and stand for long periods of time, use hands to handle or feel, reach with hands and arms, and talk or hear
• Able to independently lift/move up to 25 lbs, and lift/move up to 50 lbs with assistance

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment
• Employee Assistance Program

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.