Sales Associate

About the role

IT’SUGAR is expanding rapidly with over 100 locations nationwide, aiming to provide a joyful shopping experience. We are seeking a fun and dynamic Retail Sales Associate to join our team.

Responsibilities

• Deliver exceptional customer service by following the IT’SUGARTAINMENT model.
• Set the stage, welcome, engage, entertain, and thank customers.
• Aid customers with requests and inquiries.
• Maintain a clean and organized sales floor while adhering to store visual standards.
• Operate POS/register to properly cash out customers.
• Maximize store operations by merchandising displays according to visual guidelines.
• Assist in the setup of special events and promotions.
• Understand and adhere to loss prevention policies and procedures.
• Perform operational responsibilities such as salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
• Represent core values of positivity, playfulness, presence, and making a difference.
• Achieve sales goals by following through on customer requests and suggesting additional products.

Requirements

• Must be 18 years of age or older.
• No prior retail experience required.
• Optimistic, outgoing, and enthusiastic personality.
• Flexible schedule available, including days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to lift up to 25 lbs independently and assist with lifting up to 50 lbs.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• 401k with company match
• Employee Assistance Program