Sales Associate

About the role

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

Responsibilities

• Deliver Exceptional Customer Service
  • Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
  • Assist customers with requests and inquiries.
  • Ensure the sales floor is clean and organized while maintaining store visual standards.
  • Operate POS/register to properly cash out all customers.
• Maximize Store Operations
  • Merchandise displays to visual guidelines.
  • Assist in the set-up of special events and promotions.
  • Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
  • Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
• Represent Our Core Values
  • Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
  • Display enthusiasm and cheerfulness while working collaboratively in a team environment.
• Achieve Sales Goals
  • Follow through on customer’s requests for specific items and suggests additional products.
  • Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Requirements

• Must be 18 years of age or older.
• No retail experience required!
• Optimistic, outgoing and enthusiastic personality!
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Able to independently lift/move up to 25 lbs.
• Able to lift/move up to 50 lbs with assistance.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program

Website: www.itsugar.com
Facebook: www.facebook.com/itsugar
Twitter: www.twitter.com/itsugar
TikTok: itsugar_official