Sales Associate

About the role

A Sales Associate position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives. The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork.

Responsibilities

• Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
• Demonstrates knowledge of store products and services to build sales and minimize returns, including Loyalty Programs
• Exercises sound judgment in effectively addressing customer concerns
• Provides fast, friendly, and accurate service at the point of sale
• Maintains appropriate stock levels and ensures that all sizes and styles are represented
• Follows Company standards of merchandise presentation, signage and display
• Performs daily housekeeping duties to Company standard
• Guarantees Company assets by ensuring adherence to all Loss Prevention procedures
• Proactively contributes to creating a team atmosphere that is flexible and enjoyable
• Constructively shares suggestions, ideas, and concerns with appropriate Store Leadership
• Embraces responsibility of assigned tasks
• Other duties as assigned

Qualifications

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule to meet the needs of the business
• Must be available to work weekends (Friday, Saturday, and Sunday) and Holidays
• Ability to utilize retail POS System & Inventory Scanner
• Must be able to make change using American Monetary units
• Must be receptive to both positive and constructive feedback from the Store Leadership Team

Work environment & physical demands

• Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift
• Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising
• The ability to stand/walk for extended periods of time
• Must have ability to safely lift 50 lbs. without restrictions
• Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
• Ability to use and climb ladders and/or step stool
• Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)
• The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations
• Noise level in the work environment is usually moderate to loud
• Adult content environment
• Must be at least 18 years old

Benefits

• Earn Monthly Bonuses
• Great Employee Discounts