Sales Associate

New England Spas

Join a team that helps people relax, recharge, and enjoy their space a little more. New England Spas is looking for an upbeat and motivated Sales Associate to join their new store in Warwick, RI.

Key Responsibilities

• Deliver an engaging and consultative customer experience in the showroom environment
• Respond promptly to customer inquiries and resolve concerns to ensure high levels of satisfaction
• Proactively follow up on leads and guide customers through the full sales lifecycle
• Develop in-depth knowledge of the full product lineup, including hot tubs, swim spas, saunas, cold plunge systems, and massage chairs
• Accurately complete sales documentation and upload required materials to company systems in a timely manner
• Open and close the showroom according to schedule and company procedures
• Participate in ongoing training and career development
• Support retail operations, including merchandising, inventory stocking, and showroom upkeep
• Perform on-site visits to assess customer needs and ensure proper product fit and installation readiness

Qualifications

• High school degree or equivalent is required
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication skills and the ability to build strong relationships with customers, colleagues, and suppliers
• Self-motivated with a proactive, results-driven approach to consultative sales
• Ability to thrive in a fast-paced retail environment delivering exceptional customer service
• Willingness and ability to reliably commute between locations
• Ability to lift up to 40 pounds