Sales Associate

Primary Responsibilities

• Research and identify qualified leads aligned with Heritage's services, target markets, and event types
• Conduct initial outreach and follow-up communications to support pipeline development
• Qualify leads through discovery conversations and information gathering
• Enter and maintain accurate CRM records including lead status, opportunity notes, and activity tracking
• Cook up introductory calls and meetings between prospects and senior sales staff
• Support Account Executives and sales leadership with proposal preparation, pricing coordination, and sales materials
• Track and flag follow-ups, next steps, and early-stage pipeline activity

Additional Responsibilities

• Manage low-complexity and transactional sales opportunities, including standardized exhibitor orders and repeat business
• Serve as the primary point of contact for assigned small accounts or transactional orders
• Ensure accurate scoping, documentation, and internal handoff of orders to operations and account management teams
• Participate in client calls and presentations alongside senior sales team members
• Build working knowledge of Heritage pricing structures, service offerings, and standard scopes
• Participate in sales team meetings and contribute to ongoing process and workflow improvements

Work Environment & Physical Demands

• This position is full-time and in-person, requiring on-site support at trade show events, including overnight travel and weekend/extended work hours based on event schedules.
• Frequent sitting, standing, walking, typing, grasping, and repetitive hand motion.
• Occasional bending, reaching, twisting, carrying, pushing, pulling, and lifting of up to 25 lbs.

Requirements

• 1-2 years of experience in sales, customer service, business development, or a related client-facing role
• Strong written and verbal communication skills
• High attention to detail and strong organizational abilities
• Ability to manage multiple priorities and deadlines
• Comfort engaging with clients and internal stakeholders
• Proficiency in Microsoft Office (Outlook, Excel, Teams)

Preferred

• Experience using a CRM system such as Salesforce, HubSpot, or similar
• Exposure to sales processes, lead qualification, or pipeline management
• Familiarity with the tradeshow, event services, or hospitality industries

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401(k)) with employer match when applicable
• Employee Stock Ownership Plan (ESOP) - eligible employees participate in the company's long-term growth and success
• Paid Time Off (Vacation, Sick & Paid Holidays)
• Training & Professional Development
• Career growth opportunities within a nationwide, employee-owned organization

Heritage Exposition Services is an Equal Opportunity Employer