Sales Associate

Work Location: Portsmouth, New Hampshire

About the Role

Goodwill is looking for friendly, outgoing people to join our growing team! Whether greeting customers, chatting with “regulars,” or providing a great customer experience, this role focuses on the “front of the house” responsibilities. You’ll run the register, pull merchandise, attend fitting rooms, and help create a welcoming atmosphere for customers and co-workers.

Responsibilities

• Greet customers with a smile, provide assistance, and ensure they have an enjoyable shopping experience.
• Operate the register: ring up purchases accurately and efficiently while maintaining a cheerful and professional demeanor.
• Help create an inviting and organized sales floor by arranging and refreshing merchandise to make room for new products.
• Attend to the fitting rooms, ensuring customers have everything they need to make confident purchasing decisions.
• Set a friendly and supportive atmosphere for customers and co-workers, building a sense of community within our store.

Requirements

• Positive attitude: display a friendly and welcoming demeanor to create a great work environment.
• Basic math and literacy skills for handling transactions and supporting job duties.
• Flexibility to work a schedule including evenings, weekends, and holidays based on business needs.
• Pass a criminal background check meeting agency standards.
• Physical ability to exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.

Qualifications

• High school diploma, GED, HiSET, or equivalent educational background.
• Prior retail experience or relevant certification is a plus.

Pay

$15.25 - $17.00/hr (D.O.E)

Benefits

• Medical, vision, and dental benefits.
• Generous PTO plan and paid holidays.
• 403(b) retirement plan with employer match.
• 30% employee discount at Goodwill stores in ME, NH & VT.
• Valuable job training with growth potential.
• Private "life navigation" services, including free counseling and assistance for personal stability.
• Access to telehealth services for physical and mental health needs.

About Us

Goodwill Northern New England is committed to the well-being of its employees. Our Citizenship Behaviors foster a workplace culture of inclusivity and respect, emphasizing kindness, openness, active listening, and support. Joining our team means a fulfilling career and the chance to be part of a community that genuinely cares about its employees and their well-being.