Sales Associate
About the role
Goodwill Industries of Akron is looking to hire an entry-level Sales Associate / Cashier. This role is ideal for goal-oriented individuals seeking an opportunity to prove themselves while serving the community and building a career with Goodwill’s career development resources.
About Goodwill Industries of Akron
Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has provided opportunities for men and women across America and around the world. Goodwill Industries of Akron was established in 1927 in a one-room salon at the corner of Howard and Furnace Streets as a branch of Goodwill Industries of Cleveland. Today, we continue to flourish as we serve Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment.
Responsibilities
- Serve as the face of the agency by providing exceptional customer service to shoppers and donors.
- Greet every person who approaches with a warm smile, regardless of workload.
- Inform customers about the Elizabeth Clark Fund and encourage participation or sign-ups for Goodwill Club membership.
- Operate the cash register and point-of-sale system accurately and efficiently.
- Complete reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances with attention to detail.
- Answer phones with friendliness and a commitment to customer service, ensuring careful listening.
- Select and price donated goods and textiles while meeting Goodwill quality control standards.
- Maintain clean and organized store areas at all times.
Qualifications
- Ability to operate a cash register, including basic math, computer, and typing skills.
- Ability to count back change accurately.
- Ability to lift up to 30 lbs.
- Strong customer service skills.
- Friendly demeanor and excellent interpersonal and verbal communication skills.
- Reliability and trustworthiness.
- Ability to work independently while fostering a strong team atmosphere and promoting the agency positively.