Sales Associate

Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world ever since. Goodwill Industries of Akron was established in 1927 in a one-room salon at the corner of Howard and Furnace Streets as a branch of Goodwill Industries of Cleveland. Today, we continue to flourish as we serve Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment. In order to hire and retain employees who share our core values of commitment, teamwork, honesty, and customer service to carry forward this mission, we offer good benefits and opportunities for career development.

About the role

As an entry-level Sales Associate / Cashier at Goodwill Industries of Akron, you are the face of our agency! You play a vital role in supporting our mission of providing services to the community. While people love our organized stores and affordable merchandise, they wouldn't keep coming in if it weren't for the exceptional customer service that they experience every single time!

• Greet every single person that approaches with your warm smile, no matter how busy you are.
• Ensure that all customers are made aware of the Elizabeth Clark Fund and ask them to participate as well as sign up or use their Goodwill Club membership.
• Assist with purchases, operating the cash register and point of sale system accurately and efficiently.
• Complete reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances.
• Answer phone calls with friendliness and commitment to customer service, making sure to listen carefully.
• Select and price donated goods and textiles, ensuring that Goodwill quality control standards are met.
• Maintain neat and clean store areas.

Requirements

• Ability to operate a cash register including basic math, computer, and typing skills.
• Ability to operate a cash register and count back change.
• Ability to lift up to 30 lbs.
• Customer service skills.
• Friendly with excellent interpersonal and verbal communication skills.
• Reliable and trustworthy.
• Able to work independently while fostering a strong team atmosphere and promoting our agency in a positive manner.

Schedule

This position requires a flexible schedule including weekends, evenings, and holidays as required.