Sales Associate

At Five Below, our growth is driven by people who embrace our purpose: creating an amazing experience filled with unlimited possibilities, priced so low you can always say yes to the newest, coolest stuff. With over 20,000 associates, Five Below is a unique workplace where culture, energy, and passion inspire big ideas and a WOWplace environment.

About the role

As a part-time Sales Associate, you’ll be at the heart of Five Below’s energy, delivering outstanding customer service and driving strong sales. This role is ideal for candidates with excellent people skills, attention to detail, and a passion for creating a fun and engaging shopping experience.

Responsibilities

• Greet and assist customers promptly by approaching them immediately, providing assistance, and handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns by addressing issues and using product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management, including merchandise restocking, service requirements, and customer feedback.
• Support team and company goals by collaborating with the team to achieve overall store and company objectives.

Requirements

• At least 16 years old.
• Available to work a flexible schedule, including days, evenings, weekends, and potential overnight shifts.
• Comfortable with or willing to learn technology, such as cash registers, hand-held, and mobile devices.
• Good communicator with the ability to engage with customers and handle interactions professionally.
• Ability to use basic information-gathering skills to solve problems.
• Capable of learning procedural knowledge through on-the-job training.

Essential Job Functions

• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet.
• Frequently ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange information with customers, managers, and coworkers, both in-person and over the telephone.
• Frequently move across the sales floor assisting customers and retrieving merchandise from the stock room.
• Must be able to identify and discern email and print instructions regarding merchandise layouts, schedules, and standard operating procedures.
• Must be able to remain in a stationary, upright position for 80% of the time.

Pay

Starting at $11.00 per hour.

Benefits

Explore our benefits site to discover perks and support, including health coverage, financial wellness, and personal wellness programs. Learn more about our benefits.