Sales Associate

Responsibilities

Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.

Follow company policies and procedures to ensure the safety of all our associates and customers.

Aid with product launch changes according to company SOP.

Provide a Great Customer Experience:

• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Requirements

Education: High School or Equivalent

Years of Experience: 0-2 of relevant job experience - minimum 6 months

Proficient in use of technology (iPad, registers)

Mets defined availability criteria, including nights, weekends and non-business hours

Mets physical requirements

Qualifications

Previous retail experience preferred

Customer service skills and ability to interact with customers

Strong verbal and written communication skills specifically with customers, sales leadership team and associates

Demonstrated collaborative skills and ability to work well within a team

Benefits & Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Pay Range

$16.50 - $22.75 per hour

Closing

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