Sales Associate

About the role

Crocs, Inc. seeks to empower its Sales Associates to make a meaningful impact through exceptional consumer experiences, fostering a positive team culture, and driving business success.

Responsibilities

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating Crocs’ core values
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

• Must be 16 years or older
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential
• A team-first approach and a desire to succeed in a fast-paced retail environment

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Customer service skills
• Teamwork and collaboration
• Product knowledge
• Time management and organizational skills
• Communication skills

Benefits

Details on benefits will be provided upon hire.

Pay

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

Schedule

The work schedule for this position includes nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential.