Sales Associate
Crate & Barrel · West Hartford, CT · 4 mo ago
Business Development$17–$21.25/hrPart-time
Award-winning Culture
We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve.
A Day in the Life
- Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise
- Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate
- Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
- Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
- Promote the brand by engaging customers in creative activities and demonstrations
- Aid in ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Engage in, maintain and support store safety standards and training
- Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed
- Aid in preparing the stockroom for inventory and perform assigned inventory duties, as needed
- Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed
What You'll Bring to the Table
- Excellent interpersonal skills and ability to build rapport with customers and other associates
- General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
- Engage in, maintain and support store safety standards and training
- Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus
Qualifications
- Customer service experience preferred
- Retail experience preferred
Benefits
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Pay
Starting Rate: $17.00 - $21.25
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.